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Monday, September 14, 2015

Chinese Luxury Shoppers Speak Euro

(WSJ) Outside Galleries Lafayette's flagship department store here, 26-year-old Chong Jing stands with his family from the coastal Chinese city of Qingdao, eager to splurge.

Chinese bus tour groups crowd the store's entrances from the street. Inside, the Louis Vuitton and Chanel boutiques are so full of Mandarin-speaking shoppers that security has cordoned off the area, forcing other Chinese shoppers to wait.

"My family is here to buy," said Mr. Chong, a student in France. "It's all so much cheaper here. The yuan has lost some value, but Chinese buying power is still strong."

Luxury brands are struggling within China, quietly discounting merchandise to get rid of excess inventory, industry consultants say. But China's economic slowdown and stock market slide haven't dented Chinese travelers' European shopping sprees—at least not yet. Global Blue, a tax-refund service often used by visitors, said it has witnessed a 75% spike in spending by Chinese tourists during the first six months of the year and a 72% increase in August alone, the month when the 
Chinese currency was devalued and equity prices plummeted.

The average spend by Chinese shoppers in Europe processed by Global Blue over the first six months of the year was €981 (US$1,112), a 7% increase from a year ago.

Thanks in part to relaxed rules for tourist visas, the French government now expects the number of Chinese tourists to exceed 2 million in 2015, up from around 1.5 million in 2014. In the first half of the year, Paris alone reported a 49% increase in Chinese visitors.

It is a welcome boom for Gucci owner Kering SA and luxury-goods conglomerate LVMH Moët Hennessy Louis Vuitton SA, although the future of the tourist rush is uncertain as the declining yuan and economic upheaval could hurt the Chinese population's ability to travel and spend abroad.

Luxury shoppers in China itself have pulled back. After rapidly expanding in mainland China in recent years, luxury companies are now saddled with museum-like stores that are starved for customers and brimming with baubles at risk of falling out of fashion with the changing of seasons. 

Some of that stems from Beijing's crackdown on corruption in recent years, a policy that put the kibosh on lavish gift-giving as well as some ostentatious displays of wealth—a shift that came way before the gutting of the Chinese stock market.

"You prepare for the worst, but then the worst is even worse than what you prepared for," said Franklin Yao, a retail consultant based in Shanghai for SmithStreet Solutions. "It's a come-to-Jesus moment. Everything we've been doing we have to rethink."

Several high-end fashion groups, including LVMH, Kering, Prada S.p.A. and Burberry PLC declined to comment.

Brisk business in Europe is helping to cushion the blow for luxury brands. Chinese shoppers are avoiding the onerous import duties at home that can often push the price of goods to twice the amount charged in Europe, while also taking advantage of the weaker euro.

Brian Buchwald, a retail consultant at Bomoda, estimates that up to 80% of Chinese luxury purchases today originate outside of mainland China as consumers travel abroad or purchase from agents who buy elsewhere and resell on the gray market. Consumers prefer the retail experience of buying, plus, they are more confident that the items they purchase are authentic when they shop abroad, he said.

Zhang Yuhan, a 29-year-old homemaker in Beijing recently returned to China from a group tour in Spain, where she bought a Gucci bag for about €420 (US$471) at an outlet mall outside Barcelona. 

"No matter how bad the economy is, luxury goods are still way cheaper in Europe than in Beijing," she said.

China, meanwhile, lacks the vast network of outlet stores that luxury brands tap to discreetly clear out slow-sellers. Fashion brands are loath to steeply discount goods sold in their own stores, because that raises consumer doubts about the inherent value of their wares—and yet that is beginning to happen.

SmithStreet consultants noted that several brands have discounted by as much as 50% earlier this year to clear last season's inventory—more than the usual 30% discount that follows an end-of-season markdown.

Earlier this year, Gucci cut prices by as much as a half in China, according to local Chinese media and analysts. Chanel also slashed its prices in China in March by 21%, a move designed to curb traders who were taking advantage of the price differential, buying handbags in Europe and reselling for a profit in China, the company said. Prada also slashed its prices by 10% in China in late July, according to local Chinese media.

Some brands hold private sales for preferred customers or sell via flash- sale sites—online retailers that offer a single product at a discounted price for a limited time. Following the 2008 financial crisis, flash sales became a popular channel for some retailers looking to get rid of excess inventory.

Currently, smaller brands like Fendi and Kenzo, both owned by LVMH, are unloading their products on Chinese flash-sale websites, discounted by as much as 50%. On popular site, a Kenzo Kalifornia bag was being offered for 5,110 yuan (US$801), almost half of the original retail price.

"Three years ago, you couldn't open enough stores in China," said Torsten Stocker, a consultant at A.T. Kearney in Hong Kong. "Now, the challenge is: How do you align the flow of goods with the flow of buyers?"

Source: Wall Street Journal by Jason Chow

from China Travel & Tourism News


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